> ## Documentation Index
> Fetch the complete documentation index at: https://docs.simplisent.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create International Orders

> Create orders for international shipments with customs information

International orders work like domestic orders, with the added requirement of customs information for each item.

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## Steps

### 1. Enter Recipient Details

* Go to **Orders > New Order**
* Enter the recipient's full address, including country, postal code, and phone number (required by most carriers)
* Add an order number and any reference tags

### 2. Add Shipment Items

For each item, provide:

* Product name, quantity, and weight
* Customs value (replacement cost)
* [HS Tariff Code](/compliance/shipping-terms#hs-code) (recommended; required for some destinations)
* Country of origin

### 3. Provide Shipment Customs Information

* **Content type** - merchandise, documents, gift, sample, or returned goods
* **Non-delivery option** - return to sender or abandon
* **[Incoterms](/compliance/shipping-terms#incoterms)** - DAP (recipient pays duties) or DDP (shipper prepays duties)
* **Duties payer** - sender or recipient

See [Shipment Customs](/customs/shipment-customs) and [Item Customs](/customs/item-customs) for details on each field.

### 4. Review and Save

* Confirm all details are accurate
* Save the order
* Proceed to label creation to purchase the international shipping label

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## Tips

* Always include the recipient's phone and email to avoid customs delays
* Declare the full and accurate value for each item (under-declaring can result in fines)
* Use HS codes to speed up clearance
* Consider **[DDP (Delivered Duty Paid)](/compliance/shipping-terms#incoterms)** to prepay duties and improve customer experience

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## Related

* [Shipment Customs](/customs/shipment-customs) - details on each shipment-level field
* [Item Customs](/customs/item-customs) - details on each item-level field
* [Tracking International Shipments](/labels-and-orders/tracking-international-shipping-labels) - customs checkpoints and delivery statuses
* [Shipping Representative](/compliance/shipping-representative) - required for customs clearance