> ## Documentation Index
> Fetch the complete documentation index at: https://docs.simplisent.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Orders

> Create, manage, and fulfill orders in SimpliSent

## Adding Orders

### From Shopify

Once your Shopify store is connected, orders are imported automatically as they are placed. See [Connect Shopify](/getting-started/shopify) for setup.

### Manual Creation

1. Go to the **Orders** page and click **New Order**
2. Enter the customer's name, shipping address, phone, and email
3. Add products with quantities, weights, and values
4. Save the order

Manual orders are useful for offline sales, wholesale, or phone orders.

***

## Order Statuses

| Status         | Meaning                                       |
| -------------- | --------------------------------------------- |
| **Pending**    | Waiting for a shipping label                  |
| **Processing** | Label purchased, not yet picked up by carrier |
| **Shipped**    | Handed off to the carrier and in transit      |

***

## Order Actions

From the **Orders** page or an order's detail page, you can:

* **Create Label** - generate a shipping label from the order
* **Update Tags** - organize orders by urgency, type, or campaign
* **Delete Order** - permanently remove an order

### Bulk Tools

Select multiple orders using the checkboxes to create labels in batches, apply tags, or delete in bulk.

***

## Fulfilling an Order

1. Go to the **Orders** tab and select the order
2. Review the order details (address, products, weight)
3. Click **Create Label**
4. Choose a carrier, service level, and parcel size
5. Confirm the rate and purchase the label
6. Print the label and attach it to the package
7. Schedule a [pickup](/pickups/scheduling-pickups) or drop the package at a carrier location

Once the carrier scans the package, the order moves from **Processing** to **Shipped** and tracking updates appear in the order details. If your Shopify store is connected, [fulfillment](/compliance/shipping-terms#fulfillment) status syncs back automatically.

***

## Related

* [Create a Label](/labels-and-orders/creating-shipping-labels) - full label creation walkthrough
* [Schedule a Pickup](/pickups/scheduling-pickups) - arrange carrier collection for your orders
* [Shopify Integration](/getting-started/shopify) - how orders are imported