> ## Documentation Index
> Fetch the complete documentation index at: https://docs.simplisent.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Order-Based Rates

> Regenerate rates, view the rates map, and manage your order-based rate configuration

## Dashboard

After setup, the rates dashboard shows:

* How many rates are synced and when they were last updated
* Options to re-enter setup, regenerate, view the rates map, or sync/remove rates

***

## When to Regenerate

Regenerate your rates when:

* You've added or changed parcel sizes
* You've added new products that need category assignments
* You've changed your origin address (affects zone calculations)
* You've modified category limits (max items per parcel)
* USPS pricing has changed (rates auto-refresh weekly, but you can trigger it manually)

Click **Enter Setup** to walk through the wizard again, or trigger a recalculation from the dashboard.

***

## Unassigned Products

If new products have been imported from Shopify but aren't assigned to a shipping category, you'll see a warning. These products won't have accurate rates at checkout.

To fix this:

1. Click **Enter Setup**
2. Go to **Step 2: Categorize Products**
3. Drag unassigned products into the correct parcel category
4. Complete the wizard and regenerate rates

***

## Rates Map

The rates map is a visual heatmap showing calculated rates across parcel sizes and USPS zones. Use it to:

* Review average, minimum, and maximum rates for each parcel-zone combination
* Filter by weight range
* Spot unexpectedly high or low rates

Access it from the dropdown menu on the dashboard.

***

## Automatic Refresh

SimpliSent recalculates rates every **Sunday at 2:00 AM** to stay aligned with USPS pricing. After a refresh, you'll see a banner if new rates are available to sync.

For fallback rates, price caps, and other configuration, see [Advanced Shipping Options](/shipping-rates/advanced-shipping-options).