> ## Documentation Index
> Fetch the complete documentation index at: https://docs.simplisent.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Support

> Get help from the SimpliSent team

## Email Support

Reach us at [support@simplisent.com](mailto:support@simplisent.com). You can expect a response within **48 business hours**.

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## What to Include

To help us resolve your issue quickly, please provide:

* Your **SimpliSent account email**
* A **description of the issue** (what happened, what you expected)
* Any relevant **tracking numbers**, **order IDs**, or **label IDs**
* **Screenshots** if applicable