Shopify Integration

Connect your Shopify store to SimpliSent for automatic order synchronization.

Setup Process

  1. Install the App
    • Visit the Shopify App Store
    • Install the SimpliSent app
    • Grant necessary permissions
  2. Connect Your Store
    • Log in to your SimpliSent account
    • Navigate to Settings > Integrations
    • Click “Connect Shopify”
    • Authorize the connection
  3. Configure Sync Settings
    • Choose which order statuses to sync
    • Set up automatic fulfillment
    • Configure order tags and filters

Order Sync Features

  • Real-time Sync: Orders appear in SimpliSent immediately after purchase
  • Automatic Updates: Order status changes sync both ways
  • Complete Data: Customer info, shipping addresses, and product details included
  • Historical Sync: Import existing orders from your store

Managing the Integration

  • View sync status and history
  • Pause or resume synchronization
  • Reconnect if credentials expire
  • Monitor for sync errors

Troubleshooting

Common issues and solutions:
  • Connection failures
  • Permission errors
  • Sync delays
  • Missing orders