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Introduction
Quickstart
Shipping Terms
Contact Support
Setup & Settings
Shipping Representative
Saved Addresses
Saved Parcels
Orders
Overview: Orders
Locating Orders
Order Notifications
Order Communication
Order Troubleshooting
Shipping (Labels)
Overview: Shipping (Labels)
Create a Shipping Label
Void a Shipping Label
Creating Return Labels
Choosing Shipping Options
Address Management
Customs Information
Automations
Overview: Automations
Automate Report Generation
Automate Scheduling Pickups
Pickups
Overview: Pickups
Pickups
Managing Pickups
Pickup Troubleshooting
Reports & Analytics
Overview: Reports & Analytics
Creating Reports
Reading Report Insights
Analytics in SimpliSent
Optimizing with Analytics
Billing
Overview: Billing
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Payment Methods
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On this page
Payment Methods
Adding Payment Methods
Supported Card Types
Managing Cards
Security Features
Troubleshooting
Best Practices
Payment Methods
Manage credit cards and payment options for your wallet
Payment Methods
Manage the credit cards and payment methods used to reload your shipping wallet.
Adding Payment Methods
Add credit cards to your account:
Navigate to Billing
: Go to Settings > Billing > Wallet
Add Card
: Click “Add Payment Method”
Enter Details
: Provide card number, expiration, and billing address
Verify
: Complete security verification if required
Supported Card Types
Accepted credit cards:
Visa
Mastercard
American Express
Discover
Diners Club
Managing Cards
Control your payment methods:
Set Default
: Choose primary card for auto-reloads
Edit Information
: Update billing addresses or card details
Remove Cards
: Delete unused payment methods
View History
: See transaction history by card
Security Features
Protect your payment information:
Encryption
: All card data is encrypted and secure
Tokenization
: Card numbers are not stored in full
PCI Compliance
: Meets all payment security standards
Fraud Protection
: Advanced fraud detection and prevention
Troubleshooting
Resolve payment method issues:
Declined Cards
: Fix card authorization problems
Expired Cards
: Update expired payment methods
Address Mismatches
: Correct billing address issues
Card Limits
: Resolve insufficient limit errors
Best Practices
Optimize your payment method management:
Multiple Cards
: Keep backup payment methods
Regular Updates
: Monitor card expiration dates
Security Monitoring
: Watch for unauthorized transactions
Cost Tracking
: Monitor spending by payment method
Assistant
Responses are generated using AI and may contain mistakes.