Creating Return Labels

Create return shipping labels to make returns easy for your customers.

When to Create Return Labels

  • Pre-generated return labels for high-value items
  • Post-delivery return requests
  • Exchange shipping labels
  • Warranty return authorizations

Creating Return Labels

  1. From Order Details
    • Open the original order
    • Click “Create Return Label”
    • Choose return reason and options
  2. Standalone Return Labels
    • Navigate to Labels section
    • Click “New Return Label”
    • Enter customer and product information
  3. Bulk Return Labels
    • Select multiple orders
    • Choose “Create Return Labels” from bulk actions
    • Process multiple returns at once

Return Label Options

  • Prepaid vs Customer-Pays: Choose who pays for return shipping
  • Return Methods: Ground, express, or signature required
  • Return Reasons: Track common return reasons for analysis
  • Return Instructions: Include special handling instructions

Return Label Management

  • Track return label usage and costs
  • Monitor return rates by product
  • Analyze return reasons for quality improvements
  • Set up automatic return label generation rules