​
Customs Information

Proper customs documentation is essential for international shipments. SimpliSent provides comprehensive tools to ensure your packages comply with customs regulations.

​
When You Need Customs Information

Customs documentation is required for any international shipment. This includes:
  • Shipments between different countries
  • Shipments to territories and special regions
  • Any shipment where customs clearance is required

​
Customs Form Components

​
Shipment Declaration

  • Contents Type: Specify what you’re shipping (documents, merchandise, gifts, etc.)
  • Contents Explanation: Additional details about the shipment contents
  • Customs Certification: Legal certification that the information is accurate
  • Customs Signer: Person legally responsible for the shipment

​
Item Details

For each item in your shipment, you’ll need:
  • Description: Clear, accurate description of the item
  • Quantity: Number of items
  • Value: Commercial/invoiced value
  • Weight: Weight per item
  • HS Tariff Number: Harmonized System code for customs classification
  • Origin Country: Where the item was manufactured or sourced
  • Currency: Currency for the declared value

​
Supported Contents Types

Choose the most accurate contents type for your shipment to ensure proper customs processing.
  • Documents: Paper documents, forms, or non-commercial materials
  • Gift: Items sent as gifts with no commercial value
  • Merchandise: Commercial goods for sale or business use
  • Returned Goods: Items being returned to the sender
  • Sample: Free samples with no commercial value
  • Dangerous Goods: Hazardous materials requiring special handling
  • Humanitarian Donation: Items for charitable or relief purposes
  • Other: Any contents not covered by the above categories

​
Restriction Types

Some shipments may require special handling or declarations:
  • None: Standard shipment with no restrictions
  • Quarantine: Items subject to quarantine inspection
  • Sanitary/Phytosanitary Inspection: Food, plants, or agricultural products
  • Other: Other restrictions not covered above

​
Export Compliance

​
EEL/PFC Classification

  • NOEEI 30.37(a): For shipments under $800 with no encryption/computers
  • EEL: For shipments requiring Electronic Export Information

​
Additional Fields

  • ECCN: Export Control Classification Number (if applicable)
  • Manufacturer: Manufacturer details for certain items
  • Commodity ID: Additional classification codes

​
Non-Delivery Options

If your international shipment cannot be delivered:
  • Return to Sender: Package returned to you (additional fees may apply)
  • Abandon Package: Package disposed of by carrier (not recommended)

​
Best Practices

​
Accurate Descriptions

  • Use clear, specific language
  • Avoid vague terms like “parts” or “items”
  • Include brand names and model numbers when applicable
  • Be consistent with commercial invoices

​
Value Declaration

  • Use the actual commercial value
  • Include any applicable taxes or duties
  • Be consistent across all documentation
  • Consider insurance values vs. declared values

​
HS Codes

  • Research the correct HS code for your items
  • Use the most specific code available (6-10 digits)
  • Different countries may have slight variations
  • Incorrect codes can delay shipments or result in penalties

​
Common Issues and Solutions

​
Missing HS Codes

Problem: Customs requires specific classification codes Solution: Research codes at hts.usitc.gov or consult a customs broker

​
Inaccurate Values

Problem: Declared value doesn’t match commercial value Solution: Use actual selling prices and be consistent with invoices

​
Incomplete Documentation

Problem: Missing required fields or signatures Solution: Complete all required fields before shipping

​
International Shipping Tips

  1. Start Early: Allow extra time for customs processing
  2. Use Accurate Information: Incorrect information can cause delays or additional fees
  3. Consider Insurance: International shipments may need additional coverage
  4. Track Your Shipment: Monitor progress through customs
  5. Have Backup Plans: Prepare for potential delays or issues
Important: Always consult local customs regulations and consider using a customs broker for complex or high-value shipments.