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How to Create a Label

  1. Enter shipment details
    • From address - defaults from your account settings; you can select any saved address
    • To address - recipient’s full details (name, street, city, state, ZIP, phone)
  2. Select package type
    • Use custom dimensions (L x W x H + weight)
    • Choose carrier-provided packaging (e.g., USPS Priority Mail boxes)
    • Or select from your saved parcel sizes
  3. Choose a shipping service
    • Compare USPS, UPS, and FedEx rates side by side
    • Review delivery times and pricing
    • Add insurance, delivery confirmation, or signature requirements if needed
  4. Purchase the label
    • Review the shipment details and cost breakdown
    • Purchase with one click using wallet funds
    • A tracking number is assigned immediately
  5. Print and ship
    • Download the PDF label
    • Attach it securely to the package (remove or cover old labels)
    • Schedule a pickup or drop off at a carrier location

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Label Statuses

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Labels Page

From the Labels page you can:
  • Search and filter by tracking number, status, or recipient
  • Sort by creation date, carrier, or delivery status
  • Perform bulk actions (purchase or void multiple labels)
  • View carrier, tracking, and timestamp details

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Troubleshooting

Address validation errors - verify that city, state, and ZIP match; some carriers restrict PO Box delivery Rate issues - not all services are available in every ZIP code; weekend or special delivery may have limited availability Printing problems - set your printer to “Actual Size” (100%); labels can be re-downloaded anytime from the Labels page