Fulfill an Order

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Steps

1. Open the Order
   • Go to the Orders tab in your dashboard
   • Select the order you want to fulfill
2. Create a Shipping Label
   • Review the order details (customer info, address, products, weight)
   • Click Create Label
   • Choose carrier, service level, and parcel size
   • Confirm rates and purchase the label
3. Schedule Pickup or Drop Off
   • Pickup – Schedule a carrier pickup directly from your dashboard
   • Drop Off – Print the label and drop the package at your carrier’s location
4. Track Shipment Status
   • Once fulfilled, the order moves from Pending → Processing → Shipped
   • Tracking information is automatically updated in the order details
   • Customers can be notified through your connected platform (e.g., Shopify)

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Best Practices

• Process orders daily to maintain fast delivery times
• Validate addresses before creating labels to avoid returns
• Keep integrations active so fulfillment updates sync back to your store
• Use tags to organize orders by urgency, campaign, or product type