Benefits of Saved Parcels

  • Faster label creation – Select saved parcels instead of typing dimensions
  • Consistency – Keep measurements accurate across shipments
  • Reduced errors – Avoid mismatched or incomplete dimensions
  • Accurate rates – Ensure carriers calculate based on correct box sizes

Creating a Saved Parcel

Adding a New Parcel

  1. Navigate to Settings in your dashboard
  2. Click on “Saved Parcels”
  3. Click “Add New Parcel”
  4. Enter the details:
    • Name – Short label you’ll recognize (e.g., “12×9×4 Mailer”, “Small Box”)
    • Dimensions – Length × Width × Height (in inches)
    • Weight – Default weight for this parcel (optional)
    • Description – Optional notes
  5. Click “Save”
Carriers rate packages using exterior dimensions. Always measure the outside of the box.

Managing Saved Parcels

Editing a Parcel

  1. Go to Settings > Saved Parcels
  2. Find the parcel you want to edit
  3. Click “Edit”
  4. Update the details
  5. Click “Save Changes”

Deleting a Parcel

  1. Go to Settings > Saved Parcels
  2. Find the parcel you want to remove
  3. Click “Delete”
  4. Confirm the deletion

Using Saved Parcels in Labels

When creating a shipping label:
  1. Start creating a new label
  2. In the parcel section, click “Saved Parcels”
  3. Select the template from your saved list
  4. Dimensions (and default weight, if set) will auto-populate
  5. Update actual weight if needed
If you ship with carrier-provided packaging (e.g., USPS Priority Mail boxes or FedEx Express supplies), select the carrier’s predefined option instead of a custom saved parcel.

Best Practices

Naming Conventions

  • Use clear names with dimensions (e.g., 12×9×4 Mailer, 6×4×3 Small Box)
  • Add type/contents if helpful (e.g., “Tube”, “Flat Mailer”)
  • Keep names short for quick recognition

Maintenance

  • Only save sizes you actually stock
  • Review seasonally and remove unused templates
  • Update sizes if you change box suppliers

Troubleshooting

  • Rates look incorrect – Re-measure the box and confirm dimensions are correct
  • Error on save – Ensure all dimensions are greater than zero and a name is provided