Benefits of Saved Parcels
- Faster label creation – Select saved parcels instead of typing dimensions
- Consistency – Keep measurements accurate across shipments
- Reduced errors – Avoid mismatched or incomplete dimensions
- Accurate rates – Ensure carriers calculate based on correct box sizes
Creating a Saved Parcel
Adding a New Parcel
- Navigate to Settings in your dashboard
- Click on “Saved Parcels”
- Click “Add New Parcel”
- Enter the details:
- Name – Short label you’ll recognize (e.g., “12×9×4 Mailer”, “Small Box”)
- Dimensions – Length × Width × Height (in inches)
- Weight – Default weight for this parcel (optional)
- Description – Optional notes
- Click “Save”
Carriers rate packages using exterior dimensions. Always measure the outside of the box.
Managing Saved Parcels
Editing a Parcel
- Go to Settings > Saved Parcels
- Find the parcel you want to edit
- Click “Edit”
- Update the details
- Click “Save Changes”
Deleting a Parcel
- Go to Settings > Saved Parcels
- Find the parcel you want to remove
- Click “Delete”
- Confirm the deletion
Using Saved Parcels in Labels
When creating a shipping label:- Start creating a new label
- In the parcel section, click “Saved Parcels”
- Select the template from your saved list
- Dimensions (and default weight, if set) will auto-populate
- Update actual weight if needed
If you ship with carrier-provided packaging (e.g., USPS Priority Mail boxes or FedEx Express supplies), select the carrier’s predefined option instead of a custom saved parcel.
Best Practices
Naming Conventions
- Use clear names with dimensions (e.g.,
12×9×4 Mailer
,6×4×3 Small Box
) - Add type/contents if helpful (e.g., “Tube”, “Flat Mailer”)
- Keep names short for quick recognition
Maintenance
- Only save sizes you actually stock
- Review seasonally and remove unused templates
- Update sizes if you change box suppliers
Troubleshooting
- Rates look incorrect – Re-measure the box and confirm dimensions are correct
- Error on save – Ensure all dimensions are greater than zero and a name is provided