Create a Return Shipping Label

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When to Create Return Labels

• At label creation – Add a return label alongside the original shipment
• Post-delivery requests – Generate a label when a customer initiates a return
• Exchanges – Provide return labels for size, color, or model swaps
• Warranty claims – Support returns for repairs or replacements

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How to Create a Return Label

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During Initial Label Creation

1. Create a new shipping label
2. Check the box for Create Return Label
3. The return label will be automatically generated with the same carrier and service level

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From Orders or Labels List

1. Go to the Orders or Labels page
2. Locate the shipment you want to return
3. Click the three dots in the Actions column
4. Select Create Return Label

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From Order or Label Details

1. Open the order details or label details page
2. Click Create Return Label

Return labels always use the same carrier and service class as the original shipment.

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Managing Return Labels

• Track usage – See when return labels are created and redeemed
• Monitor costs – Keep an eye on return shipping expenses
• Analyze reasons – Spot product or fulfillment issues