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How to Sync

  1. From the Shipping Setup dashboard, you’ll see a banner showing how many rates are ready
  2. Click Add Rates to Shopify
  3. Wait for the sync to complete (up to 5 minutes)
The dashboard will confirm when your rates are live.

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What Gets Created in Shopify

SimpliSent creates:
  • A “SimpliSent Shipping” delivery profile with state-based zones covering the entire US
  • Delivery customizations that filter and display the correct rate at checkout based on the customer’s cart and location
You don’t need to configure anything in Shopify manually.

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What Customers See

After syncing, customers at checkout see a shipping option like:
Standard Shipping (3-5 business days) - $8.45
The rate is selected based on the products in the cart, the customer’s ZIP code (USPS zone), and the total package weight.

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Re-Syncing Rates

Re-sync when:
  • You’ve regenerated rates after changing parcels or product mappings
  • You’ve updated advanced options
  • The dashboard shows a banner indicating unsynced changes
Click Add Rates to Shopify again from the dashboard.

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Removing Rates from Shopify

  1. Open the dropdown menu on the shipping setup dashboard
  2. Select Delete Rates
  3. Confirm the removal
This removes the SimpliSent delivery profile and customizations from Shopify.
Make sure you have alternative shipping settings in Shopify before removing SimpliSent rates, or customers won’t see shipping options at checkout.
Rates refresh automatically on a weekly schedule to stay current with USPS pricing. You can also regenerate manually from the rates dashboard.