From the shipping setup dashboard, click Advanced Options to open the configuration dialog. Changes take effect after you re-sync rates to Shopify.
Fallback Rate
A fallback rate is used when no calculated rate matches a customer’s order (e.g., an unmapped product or unexpected cart combination).
| Setting | Description |
|---|
| Enable Fallback Rate | Show a default shipping price instead of no shipping option |
| Fallback Amount | The flat rate to charge (e.g., $9.99) |
Choose a price that covers your average shipping cost so you don’t lose money on edge cases.
Max Shipping Price
Cap the shipping price shown to customers. If a calculated rate exceeds this amount, the max price is shown instead.
| Setting | Description |
|---|
| Enable Max Price | Cap shipping rates at a maximum |
| Max Amount | The ceiling price (e.g., $15.00) |
Expedited Shipping
Offer a faster option alongside standard rates.
| Setting | Description |
|---|
| Enable Expedited Rate | Show an expedited option at checkout |
| Expedited Rate | Fixed price for expedited shipping (e.g., $14.99) |
| Delivery Speed | Estimated timeframe shown to customers (e.g., “1-3 business days”) |
International Shipping
Set a flat rate for international orders.
| Setting | Description |
|---|
| Enable International Rate | Offer international shipping at checkout |
| International Rate | Flat price for international shipments (e.g., $24.99) |
International rates are currently flat (not zone-calculated). We are working on adding international support to the full order-based rates feature. Customs and label creation for international orders are handled through the international shipping workflow.
Syncing Changes
After updating advanced options, click Add Rates to Shopify to push the changes to your store.
Changes won’t appear at checkout until you re-sync to Shopify.
